Senior Tech Product Owner
Zürich
Full-time
Permanent employee
IN SHORT
At FELFEL, we’re redefining how people eat at work by bringing fresh and healthy food directly into companies across Switzerland. As our Senior Tech Product Owner (80-100%) based in Zürich Wiedikon, you will lead our Operations Value Stream and own the systems behind our daily operations. FELFEL operates a diverse ecosystem of digital products, including our customer website and application, fridges and coffee machines POS systems, and internal tools that support our teams. You will shape and build FELFEL’s digital products, improving the experience for customers, partners, and internal users alike.
YOUR RESPONSIBILITIES
- Own the digital product strategy and roadmap for our Operations domain, prioritizing initiatives based on business impact, technical feasibility, and user needs.
- Lead the discovery and development of initiatives in close collaboration with internal and external stakeholders, guiding the process from problem definition to actionable solutions.
- Translate complex operational challenges into scalable, user-centric solutions to create products that are efficient and intuitive in day-to-day operations.
- Improve your products continuously through data-driven decision-making, experimentation, and feedback loops to ensure measurable impact.
- Ensure smooth system integrations across our diverse ecosystem, contributing to a reliable and scalable operations landscape.
- Plan and execute end-to-end testing to guarantee product quality and reliability.
- Communicate clearly and effectively with stakeholders, maintaining transparency, alignment, and well-managed expectations throughout the product lifecycle.
YOUR PROFILE
- Multiple years of experience as a Product Owner or Product Manager building digital products.
- Strong data affinity and the capacity to use data to drive product decisions.
- Familiarity with agile methodologies such as Scrum or Kanban.
- Proficiency with common AI and LLM tools, along with a solid understanding of effective prompting.
- Background in food, supply chain, or ERP systems serves as a strong plus.
- Capability to break down complex problems into actionable steps that drive product development.
- Excellent analytical and problem-solving skills, paired with a structured way of thinking.
- User-centric mindset with proven experience in mapping user journeys and creating low-fidelity prototypes.
- Hands-on mentality with the resilience to stay pragmatic and solution-oriented, even in busy or fast-paced situations.
- Excellent communication skills in English; German is a plus.
- Non-smoker - we don't want you to smell like cigarettes, neither at work nor at customer meetings. After all, FELFEL is about good food.
- Valid work permit or Swiss passport.
OUR BENEFITS
- Lots of delicious food, just a few steps away from your desk - we make your gastronomic dreams come true
- Best barista coffee and tea for the whole team, thanks to our innovative Gavetti coffee machine
- 5 weeks holiday per year, as well as the chance to buy an extra week of vacation
- Two full weeks of ‘work from anywhere’ per year to bring more variety to your work day
- We care about your future with an above-mandatory pension fund
- New parents get 16 or 3 weeks, respectively, of fully paid parental leave. We also support the return to work by making a generous financial contribution to childcare until the child reaches kindergarten age.
- We encourage our employees to use public transport by covering your half-fare travelcard
- Great team events, such as our well-known FELFEL Summer Outing
- Stay active and healthy with our weekly sports sessions
Does this sound like the job for you? We can't wait to learn more about you! APPLY NOW with your complete documents in either German or English.
ABOUT US
FELFEL is all about good food and coffee in the workplace: we help Swiss employers become masters of hospitality.
With our smart fridge ‘FELFEL’ and delicious barista coffee ‘Gavetti’, we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether hearty and traditional, modern and vegan or high in protein - our weekly changing menu ensures that all employees always have something to be excited about ;).
FELFEL is a family business that was founded in 2013. Today, we take care of around 1000 locations in Switzerland, and have 150 employees across our offices in Lausanne, Zurich and New York.
www.felfel.ch
With our smart fridge ‘FELFEL’ and delicious barista coffee ‘Gavetti’, we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether hearty and traditional, modern and vegan or high in protein - our weekly changing menu ensures that all employees always have something to be excited about ;).
FELFEL is a family business that was founded in 2013. Today, we take care of around 1000 locations in Switzerland, and have 150 employees across our offices in Lausanne, Zurich and New York.
www.felfel.ch