IN SHORT

Are you a supply chain enthusiast who loves both process logic and the energy of the warehouse floor? As our WMS Implementation Project Manager (100%) in Zurich, you will lead the implementation of our new Warehouse Management System (WMS) from an operational perspective.
 
This is not an IT role - it is an operational key position within the Supply Chain team. You will act as the vital link between our warehouse shift leads, dispatchers, and the tech teams to ensure the new system works for us, driving early adoption and process standardization.

YOUR RESPONSIBILITIES

• Represent warehouse and supply chain operations throughout the entire WMS project lifecycle.
• Map current operational processes and design future workflows in dedicated workshops.
• Translate warehouse requirements into technical system specifications and validate solutions with external vendors.
• Collaborate closely with warehouse shift leads, dispatchers, and the internal tech team to ensure alignment.
• Support the configuration and parameterization of the system from a business perspective.
• Lead User Acceptance Testing (UAT) and validate end-to-end processes to ensure system stability.
• Define and document Standard Operating Procedures (SOPs) that align with the new digital environment.
• Create training materials and empower end-users, including shift leads and dispatchers, to use the new system.
• Provide first-level support and hands-on guidance during the go-live and hypercare phases.
• Drive change management initiatives to ensure high adoption and buy-in from the warehouse teams.
• Support operations day to day (ordering, inventory, project support, ...)

YOUR PROFILE

• Solid background in Supply Chain, Logistics, or Warehouse Operations with several years of experience.
• You have been part of a WMS or ERP implementation before (as a Super User or Project Lead). 
• Deep understanding of warehouse constraints and the ability to translate them into system requirements.
• Experience working directly in operational environments, showing a preference for being "on the floor" rather than just in a meeting room.
• Structured and methodical approach to project management combined with a pragmatic, problem-solving mindset.
• Strong communication skills that allow for effective collaboration with both technical stakeholders and shop-floor teams.
• Natural sense of ownership and the resilience to navigate the pressures of a system go-live.
• Fluent in English and German.
• Non-smoker - we don't want you to smell like cigarettes, neither at work nor at customer meetings. After all, FELFEL is about good food.
• Valid work permit or Swiss passport.

OUR BENEFITS

• Lots of delicious food, just a few steps away from your desk - we make your gastronomic dreams come true
• Best barista coffee and tea for the whole team, thanks to our innovative Gavetti coffee machine
• 5 weeks holiday per year
• We encourage our employees to use public transport by covering your half-fare travelcard
• New parents get 16 or 3 weeks, respectively, of fully paid parental leave. We also support the return to work by making a generous financial contribution to childcare until the child reaches kindergarten age.
• Great team events, such as our well-known FELFEL Summer Outing

 
Does this sound like the job for you? We can't wait to learn more about you! APPLY NOW with your complete documents in either German or English.

ABOUT US

FELFEL is all about good food and coffee in the workplace: we help Swiss employers become masters of hospitality. 
With our smart fridge ‘FELFEL’ and delicious barista coffee ‘Gavetti’, we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether hearty and traditional, modern and vegan or high in protein - our weekly changing menu ensures that all employees always have something to be excited about ;).
FELFEL is a family business that was founded in 2013. Today, we take care of around 1000 locations in Switzerland, and have 150 employees across our offices in Lausanne, Zurich and New York. 
www.felfel.ch