Commercial Coordinator

Permanent employee, Full-time · Zürich

IN SHORT

Join FELFEL and help us create unforgettable moments for our clients! As Commercial Coordinator, you’ll play a key role in making sure everything runs smoothly behind the scenes: from tasty client events to seamless communication and a top-notch first impression.

You’ll support our Sales & Retention teams, bring structure to our operations, and help us build strong, long-term relationships with companies all over Switzerland. Ready to make an impact? Let’s do this – together!

YOUR RESPONSIBILITIES

You are responsible for the successful organization, execution on site, and debriefing of all client events, including coordinating car reservations.
You are the main point of contact for hospitality-related promotions and communications, such as creating newsletter, setting up subsidies or planning of weekly resource allocation
Handling incoming requests, preparing offers, and collaborating with internal teams to ensure smooth execution, while aligning with the Account Manager on any special terms.
Reviewing and qualifying incoming leads such as tasting inquiries, sales requests, and eater referrals.
Assessing the potential of sales leads and ensuring they are directed to the appropriate teams for follow-up, helping to maximize sales opportunities.
Personally delivering goody bags to potential clients, in coordination with the Acquisition Manager.
Managing client requests such as badge creation, voucher and prepaid card dispatch, and badge replacements.
Overseeing sales materials inventory, ensuring stock levels are maintained and items are pre-ordered as needed.

YOUR PROFILE

Completed commercial apprenticeship or comparable experience
Experience in hospitality, events, or customer success is a plus – passion and mindset matter most.
Self-starter mentality with a hands-on attitude and ownership mindset.
Collaborative team player who enjoys cross-functional work and fast-paced environments.
Fluent in English and German; French is a plus.
Mandatory: Valid Swiss driving license (Category B).
Non-smoker: You don’t smell like cigarettes and don’t smoke during the day; after all, FELFEL is about healthy living.
Swiss or EU/EFTA work permit.

OUR BENEFITS

Lots of delicious food, just a few steps away from your desk - we make your gastronomic dreams come true
Best barista coffee and tea for the whole team, thanks to our innovative Gavetti coffee machine
5 weeks holiday per year, as well as two full weeks of ‘work from anywhere’ per year to bring more variety to your work day
We encourage our employees to use public transport by covering your half-fare travelcard
New parents get 16 or 3 weeks, respectively, of fully paid parental leave. We also support the return to work by making a generous financial contribution to childcare until the child reaches kindergarten age.
Great team events, such as our well-known FELFEL Summer Outing

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About us

FELFEL is all about good food and coffee in the workplace: we help Swiss employers become masters of hospitality.

With our smart fridge ‘FELFEL’ and delicious barista coffee ‘Gavetti’, we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether hearty and traditional, modern and vegan or high in protein - our weekly changing menu ensures that all employees always have something to be excited about ;).

FELFEL is a family business that was founded in 2013. Today, we take care of around 1000 locations in Switzerland, and have 150 employees across our offices in Lausanne, Zurich and New York.

www.felfel.ch

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Your application:

Thank you for your interest in FELFEL! Please complete the following short form. Should you have any difficulties in uploading your files, feel free to contact us via mail at jointheteam@felfel.ch.