Coffee Business Manager

Permanent employee, Full or part-time · Zürich

IN SHORT

Join FELFEL and take our coffee experience to the next level. We’re looking for a coffee-savvy, business-driven doer to own and scale FELFEL’s coffee offering. This is your chance to shape the future of coffee at workplaces across Switzerland!

YOUR RESPONSIBILITIES

Take full ownership of FELFEL’s coffee business, including its overall strategy and performance.
Define and manage the sourcing strategy for high-quality coffee beans and related products.
Continuously explore and introduce new coffee related products and service enhancements.
Develop and implement innovative, customer-focused strategies to drive (sales) growth and market expansion.
Develop and execute compelling go-to-market strategies for new and existing offerings.
Ensure optimal coffee operations through proactive, hands-on problem-solving, maintaining quality and uptime.
Lead key cross-functional projects from initial ideation through to successful rollout.
Collaborate effectively with internal teams (Product, Operations, Sales, Marketing) and external partners.

YOUR PROFILE

Deep coffee knowledge is a must: You’ve worked in the coffee industry (e.g. specialty coffee, roasting, barista training, coffee equipment, etc.) and understand the entire value chain – from bean to brew.
Genuine passion for building, improving, and scaling initiatives, along with a spirit for celebrating team achievements with great coffee.
Strategic thinking coupled with a hands-on, proactive, and pragmatic approach to execution.
Proven ability to thrive in fast-paced environments, skillfully managing priorities and consistently delivering high-quality results on schedule.
Talent for simplifying complexity and aligning teams on clear priorities and timelines to drive progress.
Aptitude for rapid iteration based on data and user feedback, with an unwavering focus on customer experience.
Fluent in English and German; French is a plus.
Non-smoker: You don’t smell like cigarettes and don’t smoke during the day; after all, FELFEL is about healthy living.
Swiss or EU/EFTA work permit.

OUR BENEFITS

Lots of delicious food, just a few steps away from your desk - we make your gastronomic dreams come true
Best barista coffee and tea for the whole team, thanks to our innovative Gavetti coffee machine
5 weeks holiday per year, as well as two full weeks of ‘work from anywhere’ per year to bring more variety to your work day
We encourage our employees to use public transport by covering your half-fare travelcard
New parents get 16 or 3 weeks, respectively, of fully paid parental leave. We also support the return to work by making a generous financial contribution to childcare until the child reaches kindergarten age.
Great team events, such as our well-known FELFEL Summer Outing

If this sounds like the right job for you, then APPLY NOW with your CV in English or German – we’re looking forward to hearing from you!

Start: As soon as possible
Pensum: 80-100%
Location: Zurich Wiedikon

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About us

FELFEL is all about good food and coffee in the workplace: we help Swiss employers become masters of hospitality.

With our smart fridge ‘FELFEL’ and delicious barista coffee ‘Gavetti’, we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether hearty and traditional, modern and vegan or high in protein - our weekly changing menu ensures that all employees always have something to be excited about ;).

FELFEL is a family business that was founded in 2013. Today, we take care of around 1000 locations in Switzerland, and have 150 employees across our offices in Lausanne, Zurich and New York.

www.felfel.ch

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Your application:

Thank you for your interest in FELFEL! Please complete the following short form. Should you have any difficulties in uploading your files, feel free to contact us via mail at jointheteam@felfel.ch.